Overcharging? AT&T Accused Of 'Unjust Enrichment' In New Suit
Is AT&T billing customers for data they didn't use? That's exactly what a recently filed lawsuit accuses the company of doing.
Patrick Hendricks, an AT&T customer using an iPhone, hired an independent consulting firm which determined that the company's bills "systematically overstate web server traffic by 7% to 14%" with that percentage sometimes ballooning to 300%.
"AT&T's billing system for iPhone and iPad data transactions is like a rigged gas pump that charges for a full gallon when it pumps only nine-tenths of a gallon into your car's tank," the complaint said.
The suit also accuses AT&T of fabricating data usage that never occurred. The consulting firm purchased a brand-new iPhone, disabled all push notification and location services, added no apps, or email, and discovered that after 10 days, AT&T still charged the phone for 2.2MB of data transfers.
"Many of these charges were phantom data transactions that never happened or were never initiated or experienced by Mr. Hendricks," the lawsuit said.
Hendricks' complaint charges AT&T with five counts, which include unjust enrichment, unfair business practices and violating the federal law that prohibits "unjust and unreasonable" telecommunication charges. He has asked for class-action status on the suit, which would open it up to the millions of iPhone and other smartphone users currently on one of the company's data plans.
Hendricks is on AT&T's $15-per-month data plan, for 200MB each month, which requires payments of $15 dollars for each 200MB he goes over his plan. The plan is one of the two options AT&T unveiled after getting rid of its unlimited data plan.
A spokesman for AT&T defended the company. "We have only recently learned of the complaint, but I can tell you that we intend to defend ourselves vigorously. Transparent and accurate billing is a top priority for AT&T," he said.
TECH giant Dell has created quite a stink with some laptop buyers complaining their devices smell of cat urine. Buyers of the Latitude 6430u Ultrabook, ... Full story
- Former Napster COO killed on bike by police patrol car
- How to do undo an email
- Do your Facebook friends secretly hate you?
- China banks barred from handling bitcoins
- Microsoft working on a 'smart bra' that will help stop emotional eating binges
- Millions of Facebook, Twitter and Google passwords stolen in hack
- US and UK spies infiltrate Second Life, World of Warcraft and other online games, Snowden's NSA documents show
- Facebook considering ‘sympathize’ option as an alternative to ‘like’
- The device that lets parents literally watch over their kids
- Facebook is implementing an unfollow button for Newsfeed
- THE BROWSER WARS: Google Chrome vs. Firefox 4 vs. Internet Explorer 9
- FCC Slams Verizon With Record $25 Million Fine Over Spurious Fees
- 'These people f***ed me over': Fired Yahoo CEO lashes out at 'doofus' board
- Google redesign: Company unveils new look for homepage, Gmail, Calendar, other services
- What NOT To Post On Facebook
- 16-Year-Old Arrested For Pro-WikiLeaks Cyber Attacks
- Steve Jobs resigns as CEO of Apple
- Facebook's Mark Zuckerberg marries sweetheart
- Bad mood not linked to violent video games
- Yahoo's bizarre office memo slams Outlook email
- Walgreen Breached: Customer Email Database Cracked
- WordPress Hit With Massive Hack Attack
- Microsoft Sues Barnes & Noble Over eReader Patents
- Facebook iPad App Coming Soon
- Sega Pass Hacked, User Information Compromised
- Pinterest-like site Snatchly lets users ‘pin’ porn on virtual boards
- Facebook buys Instagram for incredible $1,000,000,000
- Mobile chat apps overtake SMS for the first time
- Google co-founder Sergey Brin, 40, splits from wife and now rumored to be dating younger employee
- Yahoo DOWN: Yahoo.com Outage Reported
- Steve Jobs Sends iPods To Chilean Miners
- Google Chrome-Powered Smartbooks To Launch This Month: REPORT
- Microsoft debuts iPad-like Surface tablet
- Cartoon Character Facebook Profile Pictures Go Viral: Here's Why
- Spotify US Launch Coming--But CEO Won't Say When
- Facebok Goes Down: 'Internal Prototypes' To Blame
- Interactive Porn Reaches Kinect (VIDEO)
- Foursquare Still Struggling To Become More Than A Niche App
- Movies, Porn Top the 100 Most Popular BitTorrent Searches
Rate this article
|PHOTOS: Plastic Surgery Celebrity||Awkward family photos|
|UPDATED: Faces of Meth||PHOTOS: Celebrities all a-Twitter|